I generally have good experiences with Panera. But, this store is a complete mess. We've had one occasion where we stood without recognition as staff diddled with something in the register, then told us to move to another line, where we were put in the back to wait our turn once more. Two other times we were caught by the bakery counter clerk to take our order, giving up a place in line, to be put behind someone else, leaving us standing, as they took care of someone else, while the original line moved along. This store also makes errors on orders far more frequently than any other we visit. From complete misses (wrong item) to failure to recognize a request for removing a garnish or item from a standard order. I'm personally done with this store and will not revisit it again. The last time we were manipulated, then ignored, we left and went to Potbelly's, off Capital, where we were in and out in less than 20 minutes.
(2)
Jessica S.
Panera is overpriced for what you get. No ifs, ands, or buts. I can make a much sexier sandwich at home for far fewer dollars. Though, if you're some hipster who hasn't put the kibosh on gluten yet, and would like to be seen sipping somethingfromadisposablecup while checking Bookface on your portable lap computer unit, you're likely to disagree. One experience set this specific Panera Bread location apart from all other Paneras as well as a number of other restaurants in the community. A couple years ago, my boyfriend desperately needed to complete some homework on his laptop (of course the battery was about to go dead!) and, for reasons I forgot, couldn't do it at my place. We needed to find a business that 1.) had free wifi, 2.) had an available wall socket he could plug his lap-top into, and 3.) was open. Deadline looming, we tried a couple Falls-area businesses before stepping foot into Panera MINUTES before they were about to lock the doors. We bought a chai (we're paying customers now, so gimme that wifi!) and quickly pleaded with the young staff to let Mr Boyfriend plug in and log on long enough to meet his deadline. It could have been 1:00pm for all they cared. "SUUUUUURE!" they said, "We don't mind as long as you don't mind our tunes?" They were playing their own music instead of the corporate canned crap while they were closing up shop. My boyfriend whipped out his laptop charger so fast I thought it was meant to sail clean through their front window. While I sat sipping my chai, glad my partner-in-crime was gonna get his assignment done, I was GIDDY to hear one of my favorite songs start playing from the back of the restaurant. When I said something like, "God, I LOVE Jeff Buckley!" to my mister, the nearest Panera employee exclaimed, "AWW! ME TOOO! HEY JENN, TURN IT UP! Got any awesome requests, lady?" And Jenn (her name for all intents and purposes, though it could have been Squash for all I can remember) did indeed turn it up. The icing on the cake (excuse the pun)? An employee came over to where we were sitting and offered us leftover baked goods made earlier in the day. I should note that we didn't stay for more than 15-20 minutes, so our presence could have easily gone unnoticed while the staff continued cleaning up; however, they were just too NEATO to let that happen. THANKS GUYS!
(3)
Katy G.
For just dining out for a quick meal, this location is more of a 3 star place.. Tasty eats, friendly service, busy and crowded environment around lunch, and a little pricier than it's worth. They were out of focaccia bread today at about 1:30, which was honestly the only reason I chose this for lunch. Was kind of bummed about that, to tell you the truth. Four stars for fantastic catering though! I recently had a two-day retreat at work and was dreading the typical pizza and sub box lunches that is usually part of these meetings. But we got Panera instead, and it was really nice to have something like this for a business group lunch.
(4)
Denise P.
I do enjoy Panera. They will often make things that aren't even on the menu - without a 2nd thought. I love that. In this case I just wanted a bagel before heading to an all day class. The staff was friendly enough but I felt that there were many other priorities for them before me. I wasn't greeted. I wasn't told that they would be with me after they made coffee etc. If I had... more stars.
(3)
Nick F.
What's to be said about panera bread that hasn't already been said? The prices are a bit high for what you get. But the food isn't bad. I like the Chicken noodle bread bowl, but man over the years have they gotten SMALL! The pick two combo isn't bad but the sandwich's are pretty small also. This location is pretty nice though, and the people seem decent.
(3)
Angie O.
I really like Panera's food. I find it is always fresh and I leave feeling full but not overly stuffed. I appreciate how they have added calorie counts to the menu; I'm trying to be more conscious of what I am consuming and having the calories next to the menu items does help me make healthier choices. The next thing I would like to see is sandwich ingredients on the menu so I don't have to ask if what I am interested in has onions/mustard/mayo/etc to ensure I order food the way I like. From reading the other reviews, I realized it is not just me who finds this location always busy. I had a later dinner here last night with my family, was past the typical dinner hour, and there were crowds of people. Service is usually pretty quick; I wouldn't expect them to prepare food any faster with the high volume at this location. I would be very careful if you have a food allergy and request a modified order. Last night my sister ordered chili and asked for no croutons as she is allergic to wheat. They put croutons in her chili, and then when reminded it was no croutons the girl put on a glove and picked them out. After my mom said something, they prepared a new bowl... but just removing croutons from the chili for someone with severe Ciliac's disease would make that person very very ill!! It seems most of the employees are post-high school/college kids but food allergies are so common these days that employees should receive proper training on food handling (-2 stars). Very good food (I'd give the food 4 stars for food alone) but a tad overpriced... I do recommend the cream of chicken and wild rice soup - super tasty!
(3)
Aubrey G.
Here for lunch, yesterday. This is a location we eat at about ten times a year for the past couple of years. We've consistently received good quality food here. Two things I've noticed about this place, though, that I never see at any other Panera's and that bugs me to no end and, thus, a three star rating instead of four: #1 -They ALWAYS under dress their salads at this location. I always find a large portion of any salad I order absolutely dry. (I don't get it. Doesn't happen at any other location). #2 - When grabbing any prepared order here, after being called to the counter..... or when I've returned to the counter to ask for more dressing on my salad, the folks behind the counter are always unfriendly, and most times somewhat contemptuous. I really resent this. Management would do themselves a favor if they give those folks a bit more supervision and customer/server skills training. Just sayin'.
(3)
Craig G.
Had lunch here at Panera with my wife. Facility was crowded but we found a table. We both had there 1/2 sandwich and soup or salad combo. Both were served hot, fresh and delicious. I also had a frozed strawberry lemonade. Food and service excellent. My only complaint was that I thought the price was a bit high - was $20 for the 2 of us - perhaps about $3 above what I was expecting.
(4)
Jax B.
Good food, moderate price (for soup). I usually get chicken noodle in a bread bowl. Yum.
(4)
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Address :W176 N9340 Rivercrest Drive
Menomonee Falls, WI, 53051
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Kevin W.
I generally have good experiences with Panera. But, this store is a complete mess. We've had one occasion where we stood without recognition as staff diddled with something in the register, then told us to move to another line, where we were put in the back to wait our turn once more. Two other times we were caught by the bakery counter clerk to take our order, giving up a place in line, to be put behind someone else, leaving us standing, as they took care of someone else, while the original line moved along. This store also makes errors on orders far more frequently than any other we visit. From complete misses (wrong item) to failure to recognize a request for removing a garnish or item from a standard order. I'm personally done with this store and will not revisit it again. The last time we were manipulated, then ignored, we left and went to Potbelly's, off Capital, where we were in and out in less than 20 minutes.
(2)Jessica S.
Panera is overpriced for what you get. No ifs, ands, or buts. I can make a much sexier sandwich at home for far fewer dollars. Though, if you're some hipster who hasn't put the kibosh on gluten yet, and would like to be seen sipping somethingfromadisposablecup while checking Bookface on your portable lap computer unit, you're likely to disagree. One experience set this specific Panera Bread location apart from all other Paneras as well as a number of other restaurants in the community. A couple years ago, my boyfriend desperately needed to complete some homework on his laptop (of course the battery was about to go dead!) and, for reasons I forgot, couldn't do it at my place. We needed to find a business that 1.) had free wifi, 2.) had an available wall socket he could plug his lap-top into, and 3.) was open. Deadline looming, we tried a couple Falls-area businesses before stepping foot into Panera MINUTES before they were about to lock the doors. We bought a chai (we're paying customers now, so gimme that wifi!) and quickly pleaded with the young staff to let Mr Boyfriend plug in and log on long enough to meet his deadline. It could have been 1:00pm for all they cared. "SUUUUUURE!" they said, "We don't mind as long as you don't mind our tunes?" They were playing their own music instead of the corporate canned crap while they were closing up shop. My boyfriend whipped out his laptop charger so fast I thought it was meant to sail clean through their front window. While I sat sipping my chai, glad my partner-in-crime was gonna get his assignment done, I was GIDDY to hear one of my favorite songs start playing from the back of the restaurant. When I said something like, "God, I LOVE Jeff Buckley!" to my mister, the nearest Panera employee exclaimed, "AWW! ME TOOO! HEY JENN, TURN IT UP! Got any awesome requests, lady?" And Jenn (her name for all intents and purposes, though it could have been Squash for all I can remember) did indeed turn it up. The icing on the cake (excuse the pun)? An employee came over to where we were sitting and offered us leftover baked goods made earlier in the day. I should note that we didn't stay for more than 15-20 minutes, so our presence could have easily gone unnoticed while the staff continued cleaning up; however, they were just too NEATO to let that happen. THANKS GUYS!
(3)Katy G.
For just dining out for a quick meal, this location is more of a 3 star place.. Tasty eats, friendly service, busy and crowded environment around lunch, and a little pricier than it's worth. They were out of focaccia bread today at about 1:30, which was honestly the only reason I chose this for lunch. Was kind of bummed about that, to tell you the truth. Four stars for fantastic catering though! I recently had a two-day retreat at work and was dreading the typical pizza and sub box lunches that is usually part of these meetings. But we got Panera instead, and it was really nice to have something like this for a business group lunch.
(4)Denise P.
I do enjoy Panera. They will often make things that aren't even on the menu - without a 2nd thought. I love that. In this case I just wanted a bagel before heading to an all day class. The staff was friendly enough but I felt that there were many other priorities for them before me. I wasn't greeted. I wasn't told that they would be with me after they made coffee etc. If I had... more stars.
(3)Nick F.
What's to be said about panera bread that hasn't already been said? The prices are a bit high for what you get. But the food isn't bad. I like the Chicken noodle bread bowl, but man over the years have they gotten SMALL! The pick two combo isn't bad but the sandwich's are pretty small also. This location is pretty nice though, and the people seem decent.
(3)Angie O.
I really like Panera's food. I find it is always fresh and I leave feeling full but not overly stuffed. I appreciate how they have added calorie counts to the menu; I'm trying to be more conscious of what I am consuming and having the calories next to the menu items does help me make healthier choices. The next thing I would like to see is sandwich ingredients on the menu so I don't have to ask if what I am interested in has onions/mustard/mayo/etc to ensure I order food the way I like. From reading the other reviews, I realized it is not just me who finds this location always busy. I had a later dinner here last night with my family, was past the typical dinner hour, and there were crowds of people. Service is usually pretty quick; I wouldn't expect them to prepare food any faster with the high volume at this location. I would be very careful if you have a food allergy and request a modified order. Last night my sister ordered chili and asked for no croutons as she is allergic to wheat. They put croutons in her chili, and then when reminded it was no croutons the girl put on a glove and picked them out. After my mom said something, they prepared a new bowl... but just removing croutons from the chili for someone with severe Ciliac's disease would make that person very very ill!! It seems most of the employees are post-high school/college kids but food allergies are so common these days that employees should receive proper training on food handling (-2 stars). Very good food (I'd give the food 4 stars for food alone) but a tad overpriced... I do recommend the cream of chicken and wild rice soup - super tasty!
(3)Aubrey G.
Here for lunch, yesterday. This is a location we eat at about ten times a year for the past couple of years. We've consistently received good quality food here. Two things I've noticed about this place, though, that I never see at any other Panera's and that bugs me to no end and, thus, a three star rating instead of four: #1 -They ALWAYS under dress their salads at this location. I always find a large portion of any salad I order absolutely dry. (I don't get it. Doesn't happen at any other location). #2 - When grabbing any prepared order here, after being called to the counter..... or when I've returned to the counter to ask for more dressing on my salad, the folks behind the counter are always unfriendly, and most times somewhat contemptuous. I really resent this. Management would do themselves a favor if they give those folks a bit more supervision and customer/server skills training. Just sayin'.
(3)Craig G.
Had lunch here at Panera with my wife. Facility was crowded but we found a table. We both had there 1/2 sandwich and soup or salad combo. Both were served hot, fresh and delicious. I also had a frozed strawberry lemonade. Food and service excellent. My only complaint was that I thought the price was a bit high - was $20 for the 2 of us - perhaps about $3 above what I was expecting.
(4)Jax B.
Good food, moderate price (for soup). I usually get chicken noodle in a bread bowl. Yum.
(4)